At HAIS Hospitality, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal details such as name, email address, phone number, and address (when you make a booking or contact us)
Booking preferences and special requests
Website usage data such as IP address, browser type, device type, and pages visited (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
Manage your booking and provide customer service
Process payments and send booking confirmations
Respond to inquiries and requests
Improve our website and services
Comply with legal obligations
3. Data Sharing
We do not sell your data. Your information may be shared with:
Service providers (e.g., IT support)
Legal authorities, if required by law
Partners involved in your stay, only when necessary for service delivery
4. Cookies
We use cookies and similar technologies to enhance website functionality and analyze traffic. You can manage or disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
